| Sales company |
Sendai Akiu Brewing Co., Ltd. |
| Operations Manager |
Representative Director Chikafusa Mori |
| location |
6 Biwahara Nishi, Yumoto, Akiu-machi, Taihaku-ku, Sendai City, Miyagi Prefecture 982-0241 |
| telephone number |
022-226-7475 (fax 022-226-7622) |
| URL |
https://www.akiuwinery.co.jp/ |
| email address |
onlineshop@akiuwinery.co.jp |
| Product selling price |
As stated on each product page |
| Shipping costs for products |
About shipping costs |
| Other financial burdens |
Bank transfer fees will be borne by the customer. |
| Payment methods |
Credit card, bank transfer (prepayment required) |
| Returns and Exchanges |
If there is any problem with the product you received, please contact us. If you wish to return an item, please inform us in advance. |
| Regarding cancellations |
Cancellations and changes to delivery details or dates must be requested at least three days before the scheduled delivery date. We cannot accept sudden changes to product details, delivery dates, or cancellations from three days before the delivery date until after the item has been shipped from our store. Furthermore, if delivery is ultimately unsuccessful due to the recipient's circumstances, the original invoice amount will still be the responsibility of the sender. |
| Defective product/wrong delivery |
If an accident occurs during delivery (water leakage, tipping over, damage) or if you receive a different item than what you ordered, please contact us within 2 days of arrival. In that case, we will provide a replacement product at our expense. |
